Senior Associate (A) - Training
Hybrid
Core
Facilitates new hire, process, and soft skills training for Care Center and corporate associates in physical and virtual settings.
Role type
Senior corporate trainer (HR)
Builds
Self-paced and facilitator-led training programs for new systems, processes, and performance outcomes
Domain
Financial services / Human Resources
Deliverable
product features
Required skills
Virtual Training, Classroom Training, Employee Coaching, Learning Management Systems (LMS), Scheduling Events, Time Management
Responsibilities
Facilitates new hire, process, and soft skills training; Partners with instructional design to develop training content; Observes and coaches low performers; Represents Talent Development team in projects; Adjusts learning techniques based on environment
