Customer Srvc Representative
Core
Deliver world-class customer service and build business relationships with internal and external customers, including ANC clients, by processing orders and handling service requests.
Role type
Customer Service Representative
Builds
Order processing, service coordination, and customer support for industrial gas products
Domain
Industrial gases and specialty products
Deliverable
client delivery
Required skills
Inbound/outbound call management, order processing, logistics coordination, basic troubleshooting, follow-up communication
Preferred skills
Google Suite proficiency, Microsoft Office (Word, Excel), SAP financial applications
Technologies
SAP, Google Suite, Microsoft Office
Responsibilities
Manage inbound and outbound customer calls; Coordinate logistics for service, CO2 fills, and rush deliveries; Provide non-technical customer support and basic troubleshooting; Maintain follow-up skills for service requests; Assist with special projects and process documentation
Seniority
Entry-level to Junior
