Part - Time Café Ambassador - SoHo
No visa sponsorship
Core
Guide customers through digital banking tools and troubleshoot tech challenges in a high-energy community hub environment.
Role type
Customer service specialist (digital banking guide)
Builds
Digital banking adoption and customer support
Domain
Financial services / Retail banking
Deliverable
product features
Required skills
Customer service, digital ecosystem navigation, problem-solving, de-escalation, event hosting, compliance adherence
Preferred skills
Banking experience, G-Suite proficiency, retail experience
Responsibilities
Proactively engage guests to guide them through digital tools, share product value through conversation, host local financial health events, resolve customer complaints, foster an inclusive environment, support surrounding cafes
Seniority
Entry-level, part-time