Senior Associate, Channel Manager - Concierge App
Core
Oversee the strategy and execution of the Concierge app funnel, managing content movement across platforms like Velocity Black, running the content calendar, and ensuring brand alignment.
Role type
Senior Associate, Channel Manager (Marketing)
Builds
Concierge app content and campaigns for Capital One members
Domain
Financial Services / Marketing
Deliverable
product features
Required skills
Channel management, Content Management Systems (CMS), Calendar management, Brand strategy, Cross-functional collaboration, Strategic planning, Project management, Editorial writing, Stakeholder management, Regulatory compliance awareness
Preferred skills
Travel industry marketing, Premium brand marketing, Financial services marketing, Creative strategy, Matrixed environment navigation
Technologies
Velocity Black, CMS
Responsibilities
Manage content movement across app platforms, Run the content calendar and build content in CMS, Collaborate with cross-functional teams (creative, legal, compliance), Champion brand voice and style guides, Develop optimization plans and creative strategy, Navigate ambiguity in a matrixed environment
Seniority
Senior, hands-on IC