Principal Product Manager - Dynamics 365
Core
Lead the adoption and strategic direction of Microsoft Dynamics 365 Customer Insights and Sales platforms to drive operational efficiency and client satisfaction.
Role type
Principal Product Manager (CRM)
Builds
Dynamics 365 Customer Insights and Sales platform features, workflows, and integrations
Domain
Marketing, Sales, and Customer Relationship Management (CRM)
Deliverable
product features
Required skills
CRM platform expertise (Dynamics 365, Salesforce, HubSpot), Dynamics 365 module knowledge (Sales, Customer Insights), Microsoft Power Platform familiarity (Power Automate, Power Apps, Dataverse), agile backlog management, stakeholder engagement, product roadmap ownership
Preferred skills
Experience leading post-launch improvement initiatives, ability to translate business needs into functional designs
Technologies
Microsoft Dynamics 365, Microsoft Power Platform, Power Automate, Power Apps, Dataverse
Responsibilities
Own the vision, roadmap, and backlog for the CRM platform; partner with marketing and sales teams to prioritize requirements; manage feature delivery and adoption; evaluate and improve workflows and dashboards
Seniority
Principal, strategy & mentorship
