VIP Guest Services Representative
Core
Provide premium guest services, security checks, and elevator operations for high-end clientele at Barclays Center events.
Role type
VIP Guest Services Representative
Builds
Premium guest experiences at live events
Domain
Sports & Entertainment Venue
Deliverable
physical/clinical work
Required skills
Customer service, ticket/credential verification, guest relations, conflict de-escalation, elevator operation, direction giving, physical stamina
Preferred skills
Prior sports/entertainment venue experience, ability to work extended shifts
Technologies
None
Responsibilities
Greet and direct VIP guests, verify tickets/credentials, operate elevators, respond to guest complaints, coordinate with security and hospitality partners, maintain premium areas
Seniority
Entry-level, moderate supervision