Event Guest Services Staff - Texas Trust CU Theatre Grand Prairie
Core
Provide guest services, ticket scanning, and access control at live entertainment events.
Role type
Entry-level event guest services staff (usher/ticket taker)
Builds
Live entertainment events and shows
Domain
Live entertainment / Event management
Deliverable
client delivery
Required skills
Customer service, directional guidance, ticket scanning, access control, conflict resolution, ADA compliance knowledge
Preferred skills
Ability to work in fast-paced environments, stamina for standing and stair climbing, availability for evenings/weekends/holidays
Technologies
Ticket scanning systems
Responsibilities
Greet guests and assist with seating, scan tickets and direct guests to appropriate areas, control access points to prevent unauthorized entry, handle guest inquiries and issues, report policy violations
Seniority
Entry-level, hands-on IC
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