CareerPlan

Guest Services Ambassador

Cleveland, OH, USFull-time2026-10-14 → 2026-11-10
Based in United States

Core

Greet and welcome guests at Huntington Bank Field, provide directions, and assist with questions to enhance the fan experience during events.

Role type

Guest Services Ambassador (Event Team Member)

Builds

Fan experience at stadium events

Domain

Sports venue operations

Deliverable

physical/clinical work

Required skills

Greeting, customer service, policy enforcement, direction giving, incident reporting, physical stamina, weather adaptability

Responsibilities

Greeting and welcoming guests, providing directions to seating and facilities, assisting with guest questions, reporting incidents, thanking departing guests