Guest Services Representative
Core
Greet and direct guests, scan tickets, escort guests to seats, and staff the Guest Relations Desk at a civic center venue.
Role type
Guest Services Representative
Builds
Guest experience and venue operations
Domain
Event venue / Civic center
Deliverable
product features
Required skills
Guest direction, ticket scanning, policy enforcement, emergency response, access control, lost and found management, verbal de-escalation, two-way radio use, recordkeeping
Preferred skills
Customer service experience, basic computer skills, physical stamina for standing and climbing stairs