Manager, Insights & Analytics | TB Rays
Core
Drive strategy with data and actionable insights for the Tampa Bay Rays project, owning the data foundation, CRM ecosystem, and analytics to grow revenue across ticket sales, sponsorship, and marketing.
Role type
Manager, Insights & Analytics (Revenue Operations)
Builds
Data pipelines, CRM workflows, reporting dashboards, and customer lifecycle strategies for a new MLB ballpark.
Domain
Sports & Entertainment / Revenue Operations
Deliverable
dashboards & analysis
Required skills
SQL, Python/R, Salesforce administration, data modeling, segmentation, forecasting, process automation
Preferred skills
Snowflake, Fivetran, Coalesce, Tableau, Tickets.com/ProVenue, Marketing Cloud
Technologies
Snowflake, Fivetran, Coalesce, Tableau, Salesforce, Python, R, Excel
Responsibilities
Develop reporting dashboards for sales performance and pipeline health; Build and maintain data pipelines and models; Own and optimize the Salesforce CRM ecosystem; Analyze fan behavior for audience segmentation and targeting; Drive CRM adoption and data governance standards; Create executive-ready presentations for senior leadership.
Seniority
Manager, hands-on IC with team leadership
