Club Manager | Etihad Park
Core
Manage operations of the Tunnel Club at Etihad Park during live events, focusing on personnel leadership, operational execution, and guest service.
Role type
Club Manager (Hospitality Operations)
Builds
Premium guest experiences at live sports and entertainment events
Domain
Sports & Entertainment Hospitality
Deliverable
product features
Required skills
Supervisory leadership, operational execution, labor management, inventory control, cost management, regulatory compliance, conflict resolution, staff training, POS proficiency
Preferred skills
Union environment experience, menu development knowledge, food handling certification, responsible alcohol service knowledge
Technologies
POS systems, inventory management tools
Responsibilities
Manage pre-event preparation and event setup/breakdown; oversee in-club and bar service delivery; deploy staff strategically based on demand; conduct inventory audits and cost control; ensure compliance with collective agreements and safety regulations; manage labor relations and staff performance; resolve guest issues professionally.
Seniority
Mid-level, hands-on IC