Box Office Manager
Core
Lead daily box office operations, manage ticket inventory and sales systems, and supervise staff to ensure seamless guest experiences at live events.
Role type
Senior Box Office Manager
Builds
Ticketing operations and guest service workflows for live entertainment venues
Domain
Live entertainment / Venue management
Deliverable
product features
Required skills
Ticketing system management, financial reconciliation, staff supervision, inventory control, event operations, cash handling, regulatory compliance
Preferred skills
Sports management background, promoter relations, ADA compliance knowledge, conflict resolution
Technologies
Ticketmaster Host, Archtics, AXS, Microsoft Office Suite
Responsibilities
Recruit and train box office staff, manage ticket inventory and pricing, execute event settlements and financial reporting, coordinate presales and marketing campaigns, oversee cash handling and security, resolve escalated guest issues
Seniority
Senior, hands-on IC with supervisory duties