Account Manager (Ad Pro)
Core
Lead day-to-day operations for customer relationships, overseeing orders from start to finish to ensure completion, accuracy, and customer satisfaction while driving revenue growth.
Role type
Account Manager (Ad Pro)
Builds
Branded merchandise solutions and event-related deliverables for customers/partners
Domain
Sports, entertainment, and live events
Deliverable
product features
Required skills
Customer relationship management, order management, proposal development, CRM utilization, budget management, project management, multi-tasking
Preferred skills
Experience in customer service, marketing, or sports management
Technologies
Microsoft Office, invoicing systems, CRM
Responsibilities
Manage all aspects of current customer relationships; Actively engage and plan with current customers to achieve their goals; Meet with current accounts regularly; Enhance customer relationships with focus on new/improved branded merchandise solutions; Lead all aspects of customer engagement including meetings, proposals, and order fulfillment; Use creative thinking to curate solutions and drive ROI; Manage customer/partner deliverables to ensure quality standards and compliance; Support corporate sales team for current or new relationships; Utilize CRM for customer management and revenue generation; Work with other departments to ensure satisfactory fulfillment of client deliverables.
Seniority
Entry-level to Mid-level, hands-on IC