Box Office Supervisor
Core
Multi-functional supervisor supporting box office, event operations, and seasonal outdoor ice rink management.
Role type
Seasonal operations supervisor (ticketing, hospitality, event management)
Builds
Guest experiences and operational execution for live events and seasonal venues
Domain
Live events, hospitality, recreation
Deliverable
product features
Required skills
Staff supervision, cash handling, ticketing systems, guest service, operational coordination, compliance monitoring
Preferred skills
Supervisory experience, hospitality background, POS system proficiency
Technologies
Ticketing systems, point-of-sale systems
Responsibilities
Supervise staff and coordinate assignments, monitor guest service and daily operations, assist with opening/closing procedures, complete reports and cash reconciliation, resolve guest concerns, ensure safety and policy compliance, hire and train employees
Seniority
Entry-level to Junior, hands-on IC