Ticketing Manager
Core
Oversees all aspects of ticket operations for the Knoxville Civic Auditorium and Coliseum, managing event builds, box office operations, financial reconciliation, and staff supervision.
Role type
Operations Manager, Live Events Ticketing
Builds
Ticket inventory, event configurations, VIP packages, and ancillary events for live shows and concerts
Domain
Live entertainment venues and event production
Deliverable
product features
Required skills
Event build management, financial reconciliation, staff supervision, dynamic pricing strategy, external platform liaison, box office operations, reporting and analytics
Preferred skills
Ticketmaster product proficiency (Archtics, Host, TM1), group sales coordination, Microsoft Office expertise
Technologies
Ticketmaster Host, TM1, Archtics, AXS, Microsoft Office
Responsibilities
Oversee end-to-end ticketing process and inventory management; manage box office operations and event day support; handle financial reconciliation and reporting; hire, train, and supervise ticketing staff; act as liaison between promoters and ticketing platforms
Seniority
Mid-level, hands-on IC