Coordinator, Ticket Operations
Core
Provides operational support for ticketing processes, event fulfillment, and customer service initiatives to ensure seamless ticket-buying experiences.
Role type
Coordinator, Ticket Operations
Builds
Ticketing systems, event operations workflows, and customer service processes
Domain
Live sports events (NASCAR) + Ticketing
Deliverable
product features
Required skills
Project management, Microsoft Excel, process improvement, inventory management, quality control, event staffing coordination
Preferred skills
Ticketing software (Ticketmaster), box office/live event operations, NASCAR familiarity
Technologies
Ticketmaster, Microsoft Office
Responsibilities
Maintain ticket system accuracy and price code management; oversee inventory management and daily ticket allocation; audit event builds and financial controls; manage corporate and complimentary ticket accounts; monitor and respond to ticket operations inquiries; support event weekend operations including staffing and sales reconciliation; assist with hiring and scheduling of temporary staff.
Seniority
Individual Contributor, operational support