Assistant Operations Manager
Core
Coordinates, supervises, and directs personnel and contractors for daily venue operations, event setup, maintenance, and housekeeping at a convention center.
Role type
Assistant Operations Manager (Facility & Event Operations)
Builds
Operational readiness for events and ongoing facility maintenance
Domain
Public assembly venues / Event management / Facility maintenance
Deliverable
product features
Required skills
Staff supervision and scheduling, Event setup and teardown coordination, Facility maintenance and repair management, Safety and compliance enforcement, Vendor contract management, Team motivation and performance management
Preferred skills
HVAC experience, Electrical and plumbing system knowledge, GBAC certification
Technologies
SMG's ALTUM, Microsoft Office (Word, Excel, Outlook)
Responsibilities
Manage full and part-time staff including hiring, training, and performance appraisal; Direct event staffing, grounds, maintenance, and housekeeping operations; Develop and implement operating procedures and preventive maintenance programs; Ensure adherence to safety codes (OSHA) and manage work order processes; Inspect facilities before, during, and after events; Negotiate service agreements with vendors.
Seniority
Mid-level, hands-on IC
