Premium Operations Supervisor
Core
Supervise concessions staff and operations during events to ensure timely setup, efficient guest throughput, and compliance with safety and union policies.
Role type
Operations Supervisor (Concessions)
Builds
Event operations for professional sports, collegiate, attractions, and entertainment venues
Domain
Hospitality / Event Operations
Deliverable
product features
Required skills
Staff scheduling, shift management, guest experience management, union policy enforcement, health and alcohol service regulation compliance, safety incident reporting, cross-functional collaboration, waste reduction tracking, onboarding and training
Preferred skills
None stated
Technologies
Origami Risk
Responsibilities
Supervise staff pre- and post-gates, oversee line management to minimize wait times, assign locations and shifts, provide on-the-spot coaching, track product usage and reduce waste, perform audits and complete event reports, monitor union and health department compliance, report safety incidents, work cross-functionally with culinary and warehouse teams
Seniority
Individual Contributor, supervisory level