Director of Operations - Food & Beverage Hospitality | Etihad Park
Core
Lead strategy, planning, and execution of food and beverage operations at a new 25,000-seat soccer stadium, ensuring seamless hospitality experiences for fans and guests.
Role type
Director of Operations (Food & Beverage Hospitality)
Builds
Premium hospitality services and operational systems for a professional soccer club's stadium
Domain
Sports & Entertainment / Hospitality
Deliverable
product features
Required skills
Large team management, operational policy development, health and safety compliance, cost control, labor optimization, vendor relationship management, budgeting and forecasting, crisis management, inventory control, POS system implementation, sustainability initiative leadership
Preferred skills
Experience leading venue openings, experience in stadium or large-scale event operations
Technologies
POS systems
Responsibilities
Lead day-to-day stadium hospitality operations, oversee event and matchday operations, lead a team of managers and supervisors, develop and implement operational policies and SOPs, ensure compliance with health and safety regulations, drive operational efficiency and cost control, partner with culinary teams, manage vendor relationships and inventory, support budgeting and financial performance, act as senior on-site leader during events, drive sustainability initiatives
Seniority
Director, strategic leadership & team management