Assistant General Manager (AGM)
Core
Overseeing day-to-day operations of assigned departments within a venue (arena, convention center, or stadium) to maximize revenue, ensure budget compliance, and maintain high service standards.
Role type
Senior IC operations manager (venue/facility)
Builds
Operational efficiency and positive client experiences for internal and external clients
Domain
Entertainment and convention facilities management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
contract negotiation, business law, labor relations, union contracts, purchasing procedures, personnel supervision, budget management, event production coordination, safety and emergency procedure administration, performance evaluation, long-range planning, crowd control management, facility maintenance oversight, vehicle operation
Preferred skills
public relations, advertising, marketing, sales, crisis management, conflict resolution, data analysis, stakeholder management, hospitality orientation
Technologies
MS-DOS, Windows, Word, Excel, Lotus 1-2-3
Responsibilities
Hiring, supervising, scheduling, training, and disciplining assigned personnel; preparing yearly operational and five-year capital budget plans; negotiating contracts with suppliers, promoters, and tenants; reviewing event production documents and operational reports; ensuring compliance with codes, laws, and safety regulations; administering performance evaluations; coordinating personnel development and safety procedures; conducting post-event financial reviews; managing purchasing and expense activity.
Seniority
Senior, hands-on IC