Senior Manager, Operations
Core
Oversees daily operations, security, and facilities for a major music museum to ensure safety, efficiency, and a seamless visitor experience.
Role type
Senior Manager, Operations
Builds
Operational workflows, safety protocols, and vendor service delivery for a cultural institution
Domain
Cultural institutions / Museum operations / Facility management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operations management, security operations leadership, vendor contract negotiation, emergency response coordination, budget management, regulatory compliance (OSHA), cross-functional liaison, preventive maintenance planning
Preferred skills
Experience in high-traffic public venues, team supervision, process improvement, event support coordination
Technologies
Microsoft Office (Outlook, Word, Excel), operations/project management tools
Responsibilities
Oversee day-to-day operations across public and non-public spaces; manage security operations and staff; liaise with law enforcement and emergency agencies; manage external vendors and service contracts; plan and execute preventive and emergency maintenance programs; track operational budgets and resource allocation; respond to operational incidents and emergencies; develop and maintain operational documentation and SOPs.
Seniority
Senior, hands-on IC
