Guest Experience Representative
Core
Provide primary guest assistance, ticket taking, ushering, and ADA services at a privately managed public assembly facility.
Role type
Guest Experience Representative (Venue Guardian)
Builds
Guest services and event operations for Brookshire Grocery Arena
Domain
Event management / Hospitality
Deliverable
product features
Required skills
Customer service, ADA compliance, conflict resolution, physical stamina, policy adherence
Preferred skills
Flexibility, initiative, problem solving
Responsibilities
Greet guests and provide venue information, distribute programs and escort patrons to seats, handle guest complaints and compliments, assist guests with disabilities, maintain clear floors and aisles, report suspicious activity
Seniority
Entry-level, part-time