Clinical Business Operations Representative 2 (Hybrid)
Core
Facilitates prompt resolution of pre and post care problems in daily clinical operations, managing patient flow, records, and scheduling for imaging services.
Role type
Clinical Business Operations Representative (Administrative & Patient Coordination)
Builds
Patient care workflows, imaging study scheduling, and clinical record management
Domain
Healthcare / Medical Imaging
Required skills
Data entry, patient communication, record review, scheduling, regulatory compliance, document management
Preferred skills
Competency validation for age-specific care, PACS/UChart system usage, training coordination
Technologies
PACS, UChart, telephones, fax
Responsibilities
Answering calls and triaging inquiries, obtaining and reviewing patient demographic/insurance/clinical records, scheduling appointments and recall exams, coordinating with referring physicians and clinical areas, preparing patients for imaging, ensuring HIPAA and Joint Commission compliance, maintaining clerical systems and document retention.
Seniority
Mid-level, hands-on operational support