Koordinator (m/w/d) Patient:innenservice
Core
Coordinating patient appointment scheduling, managing communication processes, and optimizing the appointment calendar for a radiology practice.
Role type
Patient service coordinator (medical/administrative)
Builds
Appointment schedules and communication workflows for a radiology practice
Domain
Healthcare / Radiology
Required skills
Appointment scheduling, calendar management, document verification, patient portal management, telephone communication, medical or administrative training
Preferred skills
Doctolib experience, digital affinity, stress management
Technologies
Practice management software, Doctolib, eTerminservice (via careerplan.io/jobs/2824025-koordinator-mwd-patientinnenservice-at-roentgenpraxis-am-marstall)
Responsibilities
Optimize and monitor the appointment schedule by closing gaps and shifting calendars efficiently; Schedule, reschedule, and cancel appointments within organizational guidelines; Verify completeness of required documents for appointments; Manage the patient portal and control teleradiology appointments; Support colleagues in the call center as needed.