Clinical Business Operations Representative 3
Core
Facilitates prompt resolution of pre- and post-care problems in daily clinical operations for the OBGYN department.
Role type
Administrative and receptionist support for clinical operations
Builds
Patient care flow and administrative efficiency for the OBGYN department
Domain
Healthcare / Obstetrics and Gynecology
Deliverable
dashboards & analysis
Required skills
Patient record management, Insurance verification, Call triage, Visitor greeting, Administrative support, Data entry
Preferred skills
Learning agility, Teamwork, Technical proficiency, Communication
Responsibilities
Answering incoming calls and triaging inquiries, Managing patient demographics and insurance information, Reviewing clinical records for completeness, Greeting visitors and directing them to appropriate staff, Assisting with pre- and post-care expectations, Providing coverage for co-workers
Seniority
Mid-level, individual contributor