Patient Care Navigator
Core
Patient Care Navigator coordinates OB/GYN patient journeys from first visit through postpartum, ensuring timely completion of tests, scans, referrals, and visits.
Role type
Patient Care Navigator (Care Coordination)
Builds
Patient care continuity and timely clinical workflow execution
Domain
Maternity care / OB-GYN / Women's health
Required skills
Patient navigation, Care coordination, Referral management, EMR proficiency, Patient communication, Administrative task execution
Preferred skills
Medical Assistant certification, OB/GYN experience, Patient navigation experience
Responsibilities
Contact new OB patients within 2 business days to confirm next steps, Track patient progress through pregnancy stages, Schedule and follow up on tests, scans, and referrals, Send hospital records ahead of delivery and book postpartum visits, Follow up on abnormal GYN results and procedures, Clear lost-to-follow-up queues weekly, Cover medical assistant or front desk duties during absences