Senior Manager, Project Management - Learning & Development Strategic Operations and Facilitation Lead
Core
Lead L&D strategic operations, data prioritization, and facilitation strategy for enterprise learning programs.
Role type
Senior Manager, Project Management & Facilitation Lead
Builds
Enterprise learning programs (Capital One Leads, S&G's Universal Curriculum) and L&D operational frameworks
Domain
Corporate Learning & Development / Human Resources
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Project management, program management, people management, operational strategy, data storytelling, cross-functional collaboration, risk management, change management, team leadership, process optimization
Preferred skills
Training facilitation, L&D/HR/Chief of Staff experience, team/personality assessment certifications (CliftonStrengths, MBTI, Hogan)
Technologies
L&D operational tools, data analytics platforms
Responsibilities
Lead and scale facilitation strategy for enterprise programs; Build and manage an adjunct facilitator talent pool; Provide hands-on facilitation support for high-priority content; Evolve the L&D operating model and intake frameworks; Streamline cross-functional workflows; Manage L&D data ecosystem and analytics reporting; Drive automation and AI adoption in L&D workflows; Lead and mentor a team of individual contributors.
Seniority
Senior, hands-on IC with management responsibilities
