Clinical Business Operations Representative 3
Core
Facilitates prompt resolution of pre and post care problems in daily clinical operations, performing administrative, receptionist, and patient rooming functions.
Role type
Clinical Business Operations Representative (Administrative/Receptionist)
Builds
Patient care flow and administrative support for clinical departments
Domain
Healthcare / Clinical Operations
Deliverable
product features
Required skills
Data entry, Patient rooming, Telephony triage, EMR system usage, Financial clearance processing, Supply management, Medication security, Equipment maintenance
Preferred skills
None stated
Technologies
UChart, UImaging, Radiant/PACS, EMR portal
Responsibilities
Answering and triaging incoming calls, greets visitors and directs inquiries, obtains and reviews patient demographic and insurance information, rooms patients and ensures timely exam room turnover, monitors patient flow for diagnostic procedures, prints appointment arrivals and verifies testing pre-orders, initiates financial clearance by contacting insurance verifiers, uploads external medical records into EMR, orients patients on next steps and provides wayfinding, coordinates follow-up appointments and discharge scheduling, orders office and medical supplies, ensures equipment is in working condition and secures medications and instruments.
Seniority
Individual Contributor, entry-level to mid-level