Patient Access Representative 3 (On-Site) (H)
Core
Oversees patient registration and financial clearance activities to facilitate reimbursement and serves as a functional expert for department peers.
Role type
Senior Patient Access Representative (Revenue Cycle)
Builds
Patient registration, insurance verification, and financial clearance workflows for the UHealth department.
Domain
Healthcare / Patient Access / Revenue Cycle Management
Required skills
Insurance verification, patient registration, financial counseling, HIPAA compliance, data entry, cash handling, conflict de-escalation, multi-system navigation (EPIC, Grand Central, etc.)
Preferred skills
Cross-training in Front-End Revenue Cycle and Clinical Support functions
Technologies
EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact, Aria Oncology
Responsibilities
Verify insurance eligibility and obtain authorizations; collect patient funds and manage cash drawers; coordinate patient flow and check-in; provide financial counseling and explain benefits; maintain accurate demographic and clinical records; de-escalate patient issues; assist with self-serve technology navigation.
Seniority
Senior, hands-on IC with supervisory coverage capability