Clinical Business Operations Representative 2
Core
Administrative and receptionist support for clinical operations, managing patient intake, records, and communication.
Role type
Administrative Operations Representative
Builds
Efficient patient care flow and administrative record management
Domain
Healthcare / Clinical Operations
Deliverable
dashboards & analysis
Required skills
Data entry, Patient record management, Telephone triage, Communication, Confidentiality
Preferred skills
Data analysis, Independent work, Collaborative work
Technologies
Telephony systems, Electronic health records (implied)
Responsibilities
Answering incoming calls and triaging inquiries, Managing patient demographic and insurance information, Reviewing clinical records for completeness, Greeting visitors and directing them to appropriate staff, Maintaining confidentiality of patient information, Providing coverage for co-workers
Seniority
Entry-level to Mid-level, Staff