Patient Access Representative
Core
Greet visitors (patients, vendors, staff) and manage patient registration, financial responsibility collection, and inquiries at a hospital department.
Role type
Patient Access Representative
Builds
Patient registration workflows and financial collections for UHealth clinics
Domain
Healthcare / Patient Access
Deliverable
product features
Required skills
Greeting and customer service, Cash management, Medical terminology, Computer literacy, Data entry, Regulatory compliance
Preferred skills
Bilingual (English/Spanish, Creole, French, or Arabic), Knowledge of electronic billing systems
Responsibilities
Greet visitors in person or on the telephone, Collect patient self-pay responsibility and outstanding balances, Answer or refer inquiries appropriately, Perform patient access registration functions, Comply with UHealth policies and state/federal regulations
Seniority
Entry-level to Mid-level