Manager ICS Settlement Support
Core
Manage the Billing (Adjustments & Fees) team within International Client Services, ensuring operational control, resolving imbalances, and supporting settlement system initiatives.
Role type
Senior IC Manager (Billing & Settlement Operations)
Builds
Settlement and Billing processes, risk controls, and automated workflow improvements
Domain
Financial Services / Payments / Settlement
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
People leadership, financial services domain expertise, risk and controls management, strategic planning, cross-functional project leadership, process optimization, regulatory compliance
Preferred skills
AI optimization, system configuration, executive presence
Technologies
Settlement systems, Billing systems
Responsibilities
Lead cross-functional projects and strategic resource planning; Embed risk, controls, and regulatory requirements into system implementations; Direct daily team operations and establish priorities; Act as a trusted point of contact for operational matters; Drive AI optimization by identifying manual processes for automation; Develop and coach teams to manage and escalate risk.
Seniority
Manager, direct reports and non-associate resources
