Patient Access Representative
Core
Greet visitors, register patients, collect self-pay financial responsibilities, and answer inquiries at a hospital department.
Role type
Patient Access Representative
Builds
Patient registration and financial responsibility collection workflows
Domain
Healthcare / Hospital Administration
Required skills
Greeting and reception, patient registration, financial responsibility collection, cash management, medical terminology knowledge, computer literacy, regulatory compliance
Preferred skills
Bilingual (English/Spanish, English/Creole, English/French, English/Arabic), knowledge of medical terminology
Technologies
UChart Cadence/Prelude/Enterprise Billing, Passport HealthWorks Compliance Checker, Availity, RIS-PACS, CaneCare, UMCare, Intellidose, MCSL, Experian
Responsibilities
Greet visitors in person or on the telephone, answer or refer inquiries, perform patient access registration functions, collect patient self-pay responsibilities including co-pays and deductibles, comply with UHealth policies and State/Federal regulations
Seniority
Entry to Mid-level, individual contributor