Café Ambassador- Streets at Southpoint- (Part Time)
Core
A high-end service specialist and banking guide who bridges digital innovation and human connection in a modern community hub, empowering customers to master digital tools without traditional sales quotas.
Role type
Customer-facing banking guide (part-time)
Builds
Digital banking adoption and community engagement within a vibrant community space
Domain
Retail banking / Community services
Deliverable
product features (digital ecosystem guidance) | client delivery
Required skills
Customer service, digital troubleshooting, conflict de-escalation, event hosting, brand advocacy, compliance adherence
Preferred skills
Banking experience, retail experience, G-Suite proficiency
Responsibilities
Proactively engage guests to guide them through digital banking tools, host local events promoting financial health, resolve customer complaints and escalated issues, advocate for customers while adhering to regulatory requirements, foster an inclusive environment, move actively throughout the café to support the guest experience
Seniority
Entry-level, part-time IC
