Senior Director, Account Executive Operations
Core
Provide executive leadership and strategic vision for operational business support of critical partners, designing frameworks, driving process improvements, and coaching a multi-layered team of operational leaders.
Role type
Senior Director, Operations Leadership
Builds
Scalable operational structures, enterprise-wide process improvements, and high-performance culture for strategic partner support
Domain
Financial services / Payments / EMEA
Required skills
Executive leadership, organizational design, strategic partner management, operational excellence, change management, performance strategy
Preferred skills
Financial services or payments industry experience, EMEA market expertise
Technologies
None stated
Responsibilities
Direct and coach multi-layered teams of operational leaders; Design and govern operational frameworks and SOPs; Serve as executive sponsor for top-tier strategic partners; Define strategy for risk mitigation and compliance; Champion cross-functional transformations; Define KPIs and operational metrics; Lead change management initiatives
Seniority
Senior Director, hands-on IC with leadership focus