Account Manager - Analyst
Core
Serve as the primary point of contact for clients, overseeing their day-to-day PBM operations and ensuring timely delivery of client requests.
Role type
Account Manager (Client Services)
Builds
Client service delivery and issue resolution for PBM operations
Domain
Healthcare / Pharmacy Benefit Management
Deliverable
client delivery
Required skills
client relationship management, issue tracking, problem solving, critical thinking, organizational skills, communication
Preferred skills
healthcare account management, Medicaid/Commercial/Medicare Part D plan experience
Responsibilities
Manage resolution status of routine to complex client requests, engage internal and client resources to drive issue resolution, ensure client performance guarantees are met, provide routine updates to clients
Seniority
Entry-level to Mid-level, hands-on IC
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