Field Service Technician - Cincinnati OH Metro area
Core
On-site technical support and maintenance for CVS Pharmacy locations, ensuring minimal disruption to store operations.
Role type
Field Service Technician
Builds
Maintains and repairs POS systems, pharmacy systems, networking equipment, and store technology.
Domain
Retail pharmacy operations / IT infrastructure
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, preventative maintenance, software updates, equipment installation, root cause analysis, inventory management, on-call response
Preferred skills
technical certifications, associate's or technical degree, previous field service experience
Technologies
POS terminals, pharmacy systems, photo kiosks, inventory management systems, networking equipment
Responsibilities
Travel between stores to provide on-site support; diagnose and resolve complex technical issues; perform hardware upgrades and equipment replacements; install and configure new technology; maintain accurate service records; manage IT parts inventory; respond to urgent service needs.
Seniority
Entry-level, hands-on IC