Field Service Technician - Jacksonville
Core
Installation, maintenance, and repair of unified commerce equipment (POS, self-service checkout, servers, terminals) to ensure customer operational continuity.
Role type
Field Service Technician (Hardware & Network)
Builds
Point of Sale systems, self-service checkout units, back-office servers, and handheld terminals for retail and dining customers.
Domain
Retail and Dining Technology (Unified Commerce)
Deliverable
physical/clinical work
Required skills
PC hardware maintenance, network device troubleshooting (routers, switches), mechanical/electrical aptitude, Windows OS navigation, cable installation, equipment staging and testing, parts inventory management, SLA compliance reporting.
Preferred skills
EPOS maintenance experience, electronics or IT domain certification, NCR or similar equipment experience.
Technologies
Windows OS, Microsoft Office, POS systems, self-service checkout hardware, servers, routers, switches, hubs, handheld terminals.
Responsibilities
Diagnose and repair hardware components, install and upgrade equipment, perform preventative maintenance, capture customer asset data for billing, maintain parts inventory, report activity and expenses, work flexible shifts including nights and weekends.
Seniority
Entry-level to Mid-level, hands-on IC