Field Service Technician - Harrisonburg
Core
Installation, maintenance, and repair of unified commerce equipment including Point of Sale, self-service checkout, servers, and peripherals to ensure customer operations continuity.
Role type
Field Service Technician (Hardware & Network)
Builds
On-site repairs, upgrades, and preventative maintenance for retail and dining payment systems
Domain
Retail and Dining Technology / Unified Commerce
Deliverable
Physical/clinical work (hardware repair and installation)
Required skills
PC hardware maintenance, network device troubleshooting (routers, switches), mechanical/electrical aptitude, Windows OS navigation, problem-solving under pressure
Preferred skills
EPOS maintenance experience, electronics or IT domain certification, NCR or similar equipment experience
Technologies
Point of Sale systems, self-service checkout units, servers, handheld terminals, routers, networks, switches, hubs
Responsibilities
Diagnose and repair hardware components, install and upgrade equipment, perform preventative maintenance, capture asset data for billing, maintain parts inventory, report calls and expenses
Seniority
Entry-level to Mid-level, hands-on IC