Full Stack Software Development Engineer
Core
Design, build, and support modern full stack applications, APIs, and automation solutions to enhance operational efficiency and user experiences for the Contact Center & Telephony Services organization.
Role type
Full Stack Software Development Engineer
Builds
Scalable full stack applications, APIs, automation solutions, cloud-native solutions, and data visualization dashboards.
Domain
Health care / Contact Center & Telephony Services / Cloud Engineering
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Python, Microsoft Azure, Power BI, Git, CI/CD pipelines, Agile, DevOps
Preferred skills
Contact Center/Telephony platform integration, workflow automation, observability, infrastructure as code (Terraform/Ansible)
Technologies
Python, Azure, Power BI, Five9, Cisco, Avaya, Oracle, Genesys, Microsoft Teams, Terraform, Ansible, Azure DevOps
Responsibilities
Design and develop scalable full stack applications and APIs; Build cloud-native solutions using serverless and event-driven architectures; Develop reporting and data visualization solutions; Collaborate with cross-functional teams to translate requirements into software solutions; Champion engineering excellence through code reviews, automated testing, and CI/CD pipelines.
Seniority
Mid-level, hands-on IC