Customer Success - Onboarding Manager
Core
Managing end-to-end onboarding for B2B SaaS customers onto Corpay One (accounts payable automation) and driving adoption of International Payments (FX) products.
Role type
Customer Success Onboarding Manager
Builds
Customer onboarding journeys and FX product adoption
Domain
Fintech / Commercial Payments
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
B2B SaaS onboarding expertise, KYC process management, customer outreach, structured process execution, CRM usage
Preferred skills
Fintech or payments industry experience, regulated environment experience
Technologies
CRM tools
Responsibilities
Own and manage the end-to-end onboarding process, coordinate internally with Sales, Compliance, and Product, proactively remove friction to ensure efficient go-live
Seniority
Individual Contributor
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