Workforce Management Solutions Architect - Techo-Functional
Core
Lead the design and delivery of enterprise-grade scheduling and labor forecasting capabilities, owning the end-to-end functional lifecycle across demand forecasting, staffing plans, and schedule generation.
Role type
Senior Techno-Functional Workforce Management Solutions Architect
Builds
Enterprise WFM platforms (Infor, UKG, Legion) with custom extensions, reporting, and automation integrations
Domain
Healthcare operations + Workforce Management technology
Required skills
Workforce Management solution design, demand forecasting, staffing planning, schedule generation, WFM platform configuration, fit-gap analysis, solution guardrails, stakeholder leadership, Agile delivery, vendor negotiation, analytical problem-solving
Preferred skills
HR system integration (Workday), AI in WFM, automation, digital employee experience platforms, BI collaboration, matrix organization experience, M&A strategy execution
Technologies
Infor WFM/Workbrain, UKG, Legion, Workday, Jira
Responsibilities
Lead discovery workshops to translate business needs into functional requirements; drive fit-gap analysis and recommend functional approaches; design forecasting workflows and scheduling patterns; establish solution guardrails for accuracy and auditability; partner with engineering to convert designs into configuration and build plans; own functional delivery including customization and release execution; define reporting needs and drive adoption; provide strategic direction and mentor team members
Seniority
Senior, hands-on IC with strategic leadership