Field Service Manager
Core
Oversee field operations, coordinate maintenance and repair activities, and build strong customer relationships for an elevator and escalator service team.
Role type
Field Service Manager
Builds
Elevator and escalator maintenance and repair services
Domain
Building infrastructure / Vertical transport
Deliverable
client delivery
Required skills
Customer relationship management, team leadership, operational planning, safety compliance, commercial acumen, stakeholder alignment, field coordination
Preferred skills
Emotional intelligence, continuous improvement mindset, strategic growth planning
Technologies
Vertical transport systems
Responsibilities
Coordinate maintenance and repair activities across the technician team, lead and develop the service team, build and retain long-term customer partnerships, ensure safety and quality standards, drive operational excellence, partner with sales teams for seamless solutions
Seniority
Mid-Senior, hands-on leadership