Digital Adoption Manager (Remote)
Core
Drive adoption of digital platforms and AI-enabled workflows across title and settlement operations to help teams prepare for, use, and sustain new tools.
Role type
Digital Adoption Manager
Builds
Adoption of digital platforms and AI-enabled workflows for title and settlement operations teams
Domain
Financial services (title and settlement operations)
Required skills
Digital transformation, technology adoption, change management, enterprise platform implementation, stakeholder engagement, user feedback analysis, workflow integration, cross-functional collaboration
Preferred skills
Knowledge of title and settlement operations, AI capabilities, fast-evolving innovation environments
Technologies
Digital platforms, AI-enabled workflows
Responsibilities
Partner with market and branch leaders to support digital adoption goals; Support implementation activities across pilots, launches, and post-launch follow-up; Track adoption metrics and review user feedback; Help teams integrate new tools into daily workflows; Serve as a point of contact between Operations and Product or Technology teams; Partner with Learning and Development to support role-based training
Seniority
Mid-level, hands-on IC
