Claims Analyst - Remote
Remote · from United States
Core
Investigate, analyze, and respond to escalated claims, complaints, and legal issues (including attorney demand letters and small claims cases) to protect the company's reputation and handle liability.
Role type
Claims Analyst (escalations & legal)
Builds
Claims evaluations and legal responses for home warranty products
Domain
Home warranty / Consumer services
Deliverable
client delivery
Required skills
Analytical and investigative skills, Liability assessment, Contract knowledge, Small claims case representation, Hostile conversation management, Microsoft Office (Word, Outlook, Access)
Preferred skills
Leadership experience, Home warranty industry knowledge