Technical Support Engineer II
Core
Resolve data protection issues on Cohesity clusters deployed globally across cloud and on-premise environments.
Role type
Senior IC Technical Support Engineer (Data Protection/Storage)
Builds
Cohesity Data Platform clusters on AWS, Azure, GCP, and on-premise
Domain
Data Security & Management / Cloud Infrastructure
Required skills
Linux kernel debugging, Bash scripting, Python scripting, Powershell, RESTful APIs, NFS/SMB protocols, storage virtualization concepts, performance tuning, system diagnostics analysis
Preferred skills
Distributed file systems, Linux Platform Architecture, advanced performance analysis
Technologies
AWS, Microsoft Azure, Google Cloud Platform, CentOS, systemtap, tcpdump, ftrace, strace, wireshark, gdb, crash, VMware, CommVault, Symantec, EMC, NetApp
Responsibilities
Deploy, maintain, and operate Cohesity clusters worldwide; monitor cluster availability and manage associated applications; perform performance analysis and tuning; debug and resolve technical issues with the CentOS platform; write scripts for log capture and automation; lead changes to the Data platform based on customer feedback.
Seniority
Senior, hands-on IC
