Advisor HR - 2nd Shift - Berryville Plant
Core
Provide process and transactional support for HR systems and processes, serving as the first point of contact for users via case management, chat, and phone support.
Role type
HR Support Specialist (2nd Shift)
Builds
HR case resolution and data integrity for People Operations
Domain
Human Resources / Customer Support
Deliverable
dashboards & analysis
Required skills
HR system navigation, data entry, Microsoft Excel, customer service, troubleshooting, multi-tasking
Preferred skills
SAP/HR familiarity, Workday familiarity, ServiceNow experience
Responsibilities
Manage high volume walk-up support and incoming support calls; Resolve first-level support requests; Update team members' personal information and master data; Monitor HR inboxes and escalate issues to appropriate teams.
Seniority
Individual Contributor, Entry to Mid-level
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