Director Partnership Success
Core
Director of Partnership Success driving client operations, revenue cycle performance, and strategic initiatives for healthcare systems.
Role type
Senior IC Director (Revenue Cycle Management)
Builds
Client revenue cycle operations, strategic service lines, and partnership outcomes for hospitals and physician groups.
Domain
Healthcare Revenue Cycle Management (RCM)
Deliverable
client delivery
Required skills
Leadership decision making, coaching and building talent, delegation, leading teams, executive communication, program/project management, bad debt monitoring, process improvement, payer policy expertise, data-driven decision making
Preferred skills
AI management and experimentation, emotional intelligence, executive presence, Microsoft Office Suite proficiency, ability to travel 75% of the time
Technologies
Microsoft Office Suite (PowerPoint, Excel, Word, Outlook, Teams)
Responsibilities
Form and nurture client relationships, articulate plans with client deliverables and timelines, monitor bad debt and process improvements, lead program-level meetings with stakeholders, support analysis and reporting with CFO and client leadership, facilitate monthly client meetings to review performance and strategic initiatives, escalate operational concerns to leadership
Seniority
Senior, hands-on IC with people leadership