Director I, Client Delivery
Core
Director of client delivery operations for revenue cycle management, overseeing patient access, health information management, and financial services to maximize revenue and cash flow for healthcare clients.
Role type
Senior IC Director, Client Delivery (Revenue Cycle)
Builds
Revenue cycle operations and client service delivery for hospitals and physician groups
Domain
Healthcare / Revenue Cycle Management
Deliverable
client delivery
Required skills
Leadership decision making, coaching and talent development, delegation, team leadership, executive communication, program and project management, process improvement, data analysis, relationship building, regulatory compliance knowledge
Preferred skills
AI usage and management, emotional intelligence, executive presence, Microsoft Office Suite proficiency
Technologies
Microsoft Office Suite (PowerPoint, Excel, Word, Outlook, Teams)
Responsibilities
Plan and implement policies for revenue cycle activities including patient access, HIM, and financial services; monitor bad debt and identify process improvements; lead program-level meetings with stakeholders; act as client revenue cycle expert for regulatory updates; facilitate monthly client performance reviews; escalate operational concerns to leadership.
Seniority
Senior, hands-on IC with people leadership