Director- Follow up (Denials Management)
Core
Director-level leadership role managing backend operations and denials management for a large span of 800 FTEs across multiple clients and sites in the healthcare revenue cycle domain.
Role type
Senior IC Director (Backend Operations & Denials Management)
Builds
Backend service delivery for multiple healthcare clients/sites/facilities
Domain
Healthcare / Revenue Cycle Management (RCM)
Required skills
P&L management, client relationship management, team leadership (800 FTEs), process improvement, operational compliance, SLA/KRA management, project leadership
Preferred skills
Domain expertise in end-to-end RCM functions, upselling capabilities
Technologies
None stated
Responsibilities
Manage day-to-day operations for a span of 800 FTEs, ensure middle management meets KRAs & SLAs, manage client expectations and relationships, oversee backend service delivery, identify and lead high-impact projects, drive continuous improvement in processes
Seniority
Senior, hands-on IC
